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Testimonials

  • ★★★★★
    We received the cover. Very nice. Perfect fit. Good price. We will be sure to pass your company name on.

     

    Melanie & Derek
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Customer Testimonials

★★★★★
Great Service, Great Cover. Fits to the tee, saved about $250 from my old cover price. Don't hesitate with these guys, professional all the way. Thank You so Much !! Mike

 

Muszak Family

★★★★★
I received the hot tub cover on April 13th and couldn’t be happier. The quality is top notch, the fit is perfect, the color is exactly what I wanted, and the delivery time was outstanding. Thanks for an overall excellent experience.

 

Don Napier

★★★★★
Great service - thanks. Spa cover received today by UPS. 2 week wait for a custom size is good. Delivery guy actually carried it to my spa ! Real value for money and cover is great quality product. Highly recommend this company to anyone. Canadian to boot !

 

mross

★★★★★
Thank you so much for my hot tub cover. I would like to let you know that doing business with you was a pleasure; Customer service assisted me in a friendly, professional manner. We received the cover and it was perfect; certainly met or even exceeded our expectations. Without hesitation I would recommend your company to family, friends and colleagues. Many thanks. Tracy Hoddinott

 

thoddinott

★★★★★
Wow thank you for such fast and friendly service! Product arrived early, excellent workmanship and beautiful to look at! A pleasure to do business with you. Would gladly recommend to anyone needing a new spa cover.

MarjJordan

 

momisanut

★★★★★
We just recieved our new hot tub cover and are very impressed with the material and workmanship! I will tell all of our friends to use this company when they need to replace there hot tub cover!!
 

momma1

★★★★★
Absolutely fantastic service, price, and product. Delivered to Vancouver Island within 11 days at almost half the price of competitors.A perfect fit and a very good looking product. Very seldom will you have a transaction as good as this one. Thanks, and I will definitely recommend you to our friends.

Chris Gale Mill Bay BC

 

chrisgale

★★★★★
Very happy with every stage in my dealings with Buy Factory Direct and the quality of the product seems to be first rate, my only criticism would be that there is no handle on the inside of the fold with which to pull the cover back over the tub, I hate to pull on the skirt to get it back. Plus the free Solar blanket was a nice touch

Regards Ralph Herget

 

ralphherget

★★★★★
Great cover better than original,best value for the $, ,quick service,great help.Fits like a glove. Recommend to all, and Made in Canada, what more can you ask!

 

Infinity2001

★★★★★
Thank you i did received my cover today. The cover is perfect. Very good quality for the price paid and good service and fast shippement. I recommend this company to anyone searching on the web.

 

E. DEGOEDE