Just got the cover a couple of days ago. Luv it ... fits like a glove. Luv the solar blanket too.
I placed my order as of May 5th and I received it as of May 17th. What an excellent service! The cover is a perfect fit and I will warmly recommend you to my friends. Thanks.
So very happy with the cover! It is so well made with a great price. The thermal blanket and locking straps are super bonuses. I will glady tell others about what a great product your company makes. Thanks.
We are extremely happy with our hot tub cover. The quality is awesome, better then we expected. It fits better then the original cover! The price was very affordable and the shipping was fast. Thank you, We will buy again and tell everyone we know!
Thu, 2013-10-03 22:12
Great service - thanks. Spa cover received today by UPS. 2 week wait for a custom size is good. Delivery guy actually carried it to my spa ! Real value for money and cover is great quality product. Highly recommend this company to anyone. Canadian to boot !
I received the hot tub cover on April 13th and couldn’t be happier. The quality is top notch, the fit is perfect, the color is exactly what I wanted, and the delivery time was outstanding. Thanks for an overall excellent experience.
- Don Napier
Wed, 2011-09-14 10:02
Thank you so much for my hot tub cover. I would like to let you know that doing business with you was a pleasure; Customer service assisted me in a friendly, professional manner. We received the cover and it was perfect; certainly met or even exceeded our expectations. Without hesitation I would recommend your company to family, friends and colleagues. Many thanks. Tracy Hoddinott
Sun, 2013-06-30 21:01
Wow thank you for such fast and friendly service! Product arrived early, excellent workmanship and beautiful to look at! A pleasure to do business with you. Would gladly recommend to anyone needing a new spa cover.
Mon, 2014-05-12 00:34
Absolutely fantastic service, price, and product. Delivered to Vancouver Island within 11 days at almost half the price of competitors.A perfect fit and a very good looking product. Very seldom will you have a transaction as good as this one. Thanks, and I will definitely recommend you to our friends.
Chris Gale Mill Bay BC
Wed, 2013-06-26 09:50
Very happy with every stage in my dealings with Buy Factory Direct and the quality of the product seems to be first rate, my only criticism would be that there is no handle on the inside of the fold with which to pull the cover back over the tub, I hate to pull on the skirt to get it back. Plus the free Solar blanket was a nice touch